East Horton Golf Centre Limited- Privacy Policy

Our privacy practices are informed by key principles:

Accountability. We are responsible for the protection of personal information entrusted to us.

Transparency and Control. We inform customers when we collect their personal information and we honour their preferences for contacting them.

Third Parties processing our information. We choose trustworthy vendors and suppliers to process your personal information and we require them to commit to adequate privacy and data security standards.

Privacy by Design. We apply privacy requirements and the principles of our Privacy Policy when designing our products and when implementing new technologies internally.

Data Integrity and Proportionality. We collect personal information to use it for specific and legitimate business purposes. We collect what we need to get the job done, we store it safely and accurately and we retain it as needed for its intended purpose.

Customer Benefit/Value for Customers. We share with our customers the benefits/value we derive from processing their personal information

Security. We implement technical, organizational, and physical security measures to ensure an appropriate level of security of the personal information we process.

This privacy statement applies to our online privacy practices and it may apply to our offline data collection, if we refer to this statement. It tells you which information we collect when you visit the East Horton Golf Club website, and how we use it.

If you visit our business premises other local security policies may apply. This document forms the base policy.

INFORMATION WE COLLECT

When you visit the East Horton Golf Club website, for whatever reason, we may ask you to provide information about yourself ("Your Information") that may include:

  • Contact details, including your name, address, personal email address, business address, business e-mail address, phone number, your country or region.

In addition to this this our website analytics software will also track the;

  • History of interaction with our webpages, and traffic data relating to your Internet connection.
     
  • Other information that does not specifically identify you, such as actions taken on our websites.

Providing your data is optional, but it may be necessary for certain services, such as booking confirmations, brochure downloads & restaurant reservations. In such cases, if you do not provide your information, we may not be able to provide you with the requested services.

HOW WE USE YOUR INFORMATION

We use Your Information mainly to interact with you, to provide you with support services, to make it easy to navigate our site, to improve our site and our products, and to offer you content and services that might interest you.

We use Your Information as follows, where the processing is necessary to establish or administer our agreement with you:

  • Communicate with you regarding enquiry & booking information.
     
  • Provide you with customer support, and enable the provisioning of services;
     
  • Determine the entity you are connecting from.

We use Your Information as follows, where the processing is based on our legitimate business interests to communicate with you and improve users' experience, improve our products and services, protect our security, and defend our legal rights:

  • Subscribe you to newsletters, and manage your subscriptions and preferences;
     
  • Call you or e-mail you with updates and marketing as described in this statement;
     
  • Solicit your opinion or feedback;
     
  • Evaluate and improve the quality of our products, services and Sites;
     
  • Provide you with a customized experience when you visit our Sites and hotels;
     
  • Determine the effectiveness of our advertising 
     
  • Secure our systems and applications;
     
  • Enforce our legal rights and comply with legal requirements;
     
  • Monitor, administer, and analyse use of our website to increase the functionality and user-friendliness.

We may also use Your Information where processing is necessary for us to comply with legal obligations, including responding to legal process or lawful requests. Lastly, we may use Your Information with your consent, where required by applicable law.

CONTACT US - YOUR RIGHTS

East Horton Golf Centre Limited, is the controller of your personal information. You have the right to request access to Your Information and to rectify it, to object to data processing, to request the erasure of Your Information, and to withdraw your consent.

You can exercise your rights by either…

Sending an email to privacy@easthorton.com

Or

Making a request in writing to

Data Officer
East Horton Golf Club
Mortimers Lane
Fair Oak
Hampshire
SO50 7EA

You can write to the same address if you have questions or concerns about this Privacy Policy or our privacy and security practices. Moreover if at any time you believe that any personal data we are holding about you is inaccurate, out-of-date or incomplete, please tell us by emailing us at the above Email address.

If you are not satisfied with our response to any queries or complaints you raise with us, or believe we are not processing your personal data in accordance with the Data Protection laws, you have the right to lodge a complaint at the Information Commissioner's Office (ICO) (https://ico.org.uk/). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

INFORMATION FROM THIRD PARTIES

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. Although every care is taken to choose reliable and trustworthy 3rd party suppliers/vendors, ultimately, we do not control their third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.